Department: TPM
Status: Casual
Work Schedule: Friday, Saturday, Sunday; 6 am – 12 noon
Minimum Starting Salary: $8.49 – 11.02/hour

JOB DUTIES/QUALIFICATIONS

JOB OBJECTIVES: (Purpose of the position)

• Answer and route calls made to the main switchboard from inside and outside Unity.

JOB PREREQUISITES: (Minimum qualifications needed to perform essential functions)

• Pleasant and clear speaking voice.
• Ability to function well under pressure.
• Must be able to hear and respond to incoming calls.
• Must be able to read and write messages.
• Must be able to remain seated for long periods of time at the switchboard.
• Switchboard experience preferred.

ESSENTIAL JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO: (Functions essential to attaining job objectives)

1. Regular attendance.
2. Comply with Unity policies and rules.
3. Answer incoming calls at switchboard from both within and outside Unity promptly.
4. Route calls to appropriate extension.
5. Respond to each call in a courteous and professional manner.
6. Execute Emergency Procedures according to Unity policy.
7. Read clipboard, file information and stay current on Unity activities.
8. Operate switchboard console.
9. Know departments and key personnel within Unity and the types of calls they may receive.
10. Report any malfunctions of switchboard equipment or system to appropriate persons.
11. Advise TPM supervisor on duty of any emergency announcements received from Security.
12. Read, comprehend and update switchboard logbook.
13. Maintain confidentiality in all work and information.
14. Other duties as assigned.

PHYSICAL/MENTAL REQUIREMENTS FOR ESSENTIAL JOB FUNCTIONS:

• Must be able to speak and hear clearly when answering switchboard calls.
• Must be able to sit for long periods of time at switchboard console.

EQUIPMENT: (Machines, devices, tools, etc. used in job performance)

• Switchboard console, telephone, headset.

If you are interested in applying for a position you can:

Contact Human Resources
Monday-Thursday
Office is closed on Friday.

Mail your resume to:

Unity
Human Resource Department
1901 NW Blue Parkway
Unity Village, MO 64065

Fax resume to 816-251-3549

E-mail to HR@unityworldhq.org

Directions to Unity Village and Human Resources .