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Correspondence Analyst

Department: Correspondence Processing
Status: Full-Time; Non-Exempt
Work Schedule: Monday - Thursday; 7:00 a.m. - 4:30 p.m.
Minimum Starting Salary: $9.50 – $12.34/hr

JOB DUTIES/QUALIFICATIONS

JOB OBJECTIVES: (Purpose of the position)

  • Respond to correspondents and fulfill their requests of a spiritual or business nature by sending letters, subscriptions, and other merchandise.
  • Maintain accurate and current correspondents' records in database system.

JOB PREREQUISITES: (Minimum qualifications needed to perform essential functions)

  • Must have a high school diploma or G.E.D. equivalent.
  • Must have a minimum of one-year experience interacting with database system.
  • Must be willing to learn basic knowledge of Unity philosophy and terminology.
  • Must have good interpersonal skills with the ability to work as a team with other members of the department.
  • Must have a strong commitment to prayer.

ESSENTIAL JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO: (Functions essential to attaining job objectives)

  1. Regular attendance.
  2. Comply with Unity policies and rules.
  3. Read and analyze incoming correspondence and respond according to written procedures.
  4. Make changes to letters as needed to maintain tone, flow and clarity of prewritten material.
  5. Analyze and evaluate correspondent's record and search as necessary for appropriate information to adjust and/or correct customer records.
  6. Maintain confidentiality of all work.
  7. Work overtime as required.
  8. Perform other related duties as directed by Supervisor.

PHYSICAL/MENTAL REQUIREMENTS FOR ESSENTIAL JOB FUNCTIONS:

  • Ability to communicate effectively in writing.
  • Ability to sit for extended periods of time working at mainframe terminal – up to 80% of the workday.
  • Ability to read and comprehend computer screens and printed documents

EQUIPMENT: (Machines, devices, tools, etc. used in job performance)

  • Mainframe terminal
  • Personal computer
  • Printer
  • Typewriter
  • Phone
  • Photocopy machine

If you are interested in applying for a position you can:

Contact Human Resources
Monday-Thursday
Office is closed on Friday.

Mail your resume to:

Unity
Human Resource Department
1901 NW Blue Parkway
Unity Village, MO 64065

Fax resume to 816-251-3549

E-mail to HR@unityonline.org

Directions to Unity Village and Human Resources .