Department: TPM
Status: Full-Time; Non Exempt
Work Schedule: 36 hours per week, varies
Minimum Starting Salary: $10.74 – 13.95/hr

JOB DUTIES/QUALIFICATIONS

Job Prerequisites:
Required:

• Must be fluent in Spanish and English (speaking, reading, writing).
• Basic computer keyboard and mouse knowledge and skills.
• Minimum of six months attendance in a Unity center and/or basic SEE classes (basic classes, i.e., Lessons In Truth, Life of Prayer, and Metaphysics).
• Must have a strong prayer consciousness and belief in the power of affirmative prayer.
• Must successfully complete Telephone Prayer Ministry training within the prescribed training period.
• Must be able to effectively deal with any personal issues that may result from talking with people in seemingly critical or life-threatening situations while maintaining a calm emotional and spiritual attitude during these and other prayer calls.
• Must be able to sit at workstation for over 80% of the time to answer and pray with callers or be available for calls.
• Must be able to communicate the needs and/or requests of the callers in written and/or computer forms.
• Must be able to speak clearly in a pleasant and compassionate voice while handling prayer calls.
• Must have good hearing and listening skills for accuracy and clarity of needs in order to obtain information while handling prayer calls.
• Must be able to wear headset to answer phone.
• Must be able to work in a shared work environment.

Responsibilities:

• Listen with discernment to each caller’s request and respond in Spanish with warmth and compassion. 
• Accurately and quickly locate the written prayers and speak them with sincerity and warmth. 
• Accurately and quickly locate and respond to requests for information and/or merchandise. 
• Effectively and clearly communicate pertinent information to other departments. 
• Maintain all  write-up standards (CTI and/or written toppers). 
• Maintain all availability standards.  
• Pray in the Prayer Vigil Chapel as assigned. 
• Assist Senior Associate as requested by Supervisor. 
• Act as Switchboard Operator as requested by Supervisor. 
• Assist TPM Training Department as requested by Supervisor and Trainers.
• Locate, read, and understand all procedure manuals, binder announcements, notices, and other memos. 
• Follow prescribed prayer format while managing calls with professionalism and a prayer-centered consciousness. 
• Maintain an attitude of peaceful surrender to God’s will.

If you are interested in applying for a position you can:

Contact Human Resources
Monday-Thursday
Office is closed on Friday.

Mail your resume to:

Unity
Human Resource Department
1901 NW Blue Parkway
Unity Village, MO 64065

Fax resume to 816-251-3549

E-mail to HR@unityworldhq.org

Directions to Unity Village and Human Resources .